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Dennis Hectus

July 5, 2022

My wife and I contracted with the Indiana Foundation Service to have waterproofing work performed in our basement. Thus far, we have been extremely impressed with Daniel DuBois, who is a certified field inspector for the company. He studied the problems we have been having, discussed various options with us, and suggested a total solution to the issues beyond just temporary repairs. He was very open and honest with us in regard to long term solutions necessary to completely solve our problems now and in the future. He spent several hours at our home to completely understand the problem and to explain it to us in simple terms. Most importantly, there was no pressure to do anything beyond what we ultimately felt was appropriate. We are looking forward to having the work completed soon and I will post another review in regard to how everything turned out. It has been 3 years later and a pump in one of the pits has failed and the back-up battery is now dead. This is just 2 months past the warranty. I have now filed a complaint with the BBB since I have been outrageously overcharged for the replacement pump and battery. I feel I may have been taken advantage of due to being a Senior citizen! Under the circumstances, I can no longer give IFS a positive rating! My current rating would be a 1 star at best!!!

Indiana Foundation Service Map

Foundation Repair, Basement Waterproofing & Crawl Space Repair and Encapsulation, Serving Central Indiana & Indianapolis

Indianapolis, IN

624 North Front Street
Whiteland, IN 46184