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Sump Pump Repair and Maintenance

technician servicing a sump pump system

Like any other mechanical appliance in your home, your sump pump system can malfunction and break down over time. This makes annual service and maintenance crucial to ensure it works at peak performance.

Sump pumps can be delicate and complex, so opt for professional service rather than DIY sump pump repair. Plus, having a specialist check your sump pump, basement drainage, and other system components, will find any potential problems before they find you.

Keep reading to learn when it’s time to service or repair your sump pump and how local basement waterproofing professionals can help.

Signs It’s Time For Sump Pump Replacement or Maintenance

A sump pump isn’t simply a “set it and forget it” system. It requires regular upkeep to maintain a dry basement. However, damage and mishaps can happen. If you notice the following symptoms, contact a basement waterproofing professional to assess your sump pump:

bad sump pump
  • Pump not activating
  • Continuous water cycling
  • Pump failing to remove water
  • Loud noises coming from the pump

The pump or discharge pipes may also be clogged, causing flooding or pump burnout.

Learn more about problematic sump pumps in our article, “Troubleshoot Your Sump Pump Failure Issues.”

Servicing Your Basement Waterproofing System

At Indiana Foundation Service, we recommend annual service and maintenance of your waterproofing system. During your service visit, our technician will perform the following services:

service technician testing and cleaning a sump pump system

Test and Clean Your Sump Pump System

Your sump pump has many moving parts that can wear down or need replacement. Your service technician will begin by checking your sump pump’s float switch and intake for any possible problems. The intake valve and impeller will then be cleaned and checked to make sure they are functioning properly. Once the service technician finds the pump is working correctly, the sump pump liner will be cleaned of any sediment or silt that may be present. This important step will keep it from building in the future and potentially clogging check valves, etc.

Test and Replace Batteries

If your sump pump system has a battery backup, we’ll test it to ensure it holds a proper charge and replace it as needed. If you live in an area prone to excessive precipitation, flooding, or frequent power outages, a sump pump battery backup can be a game-changer. It ensures your basement stays dry, no matter what the weather brings.

Service Your Dehumidifier

Our basement dehumidifier includes two filters that will need to be maintained. The pre-filter can be cleaned, while the air filter will be replaced. The unit will also be oiled and parts inside will be inspected.

Check the Discharge Line

We will check the discharge line to ensure that water is freely moving through the discharge line. We also check for the potential of freezing or blockages.

Maintain Your Vapor Barrier Liner

If your basement waterproofing project included installing a wall vapor barrier, we will check the liner for any rips, moisture, and wear and tear.

service technician reviewing basement information

Check For Problems and Suggest Upgrades

Often, our service technicians will see signs of newly emerging problems that may not have existed before and they can suggest and/or implement solutions that will address these issues proactively. We’re always expanding our product line to help keep your basement dry!

Is There A Lifetime Pump Warranty?

Your sump pump runs on mechanical parts, and like all mechanical things, it can eventually break down. This is true with even the best pumps on the market.

If a sump pump warranty offers “free replacements,” then you need to ask yourself: “When would I ask for my free replacement?”

Unfortunately, the answer to that question is, “After your pump has failed and your basement is wet.”

A wet basement is far from “free.” The ideal decision is to find the most reliable basement waterproofer in your area  one that installs a high-quality system and battery backup. The company should provide annual maintenance, helping you to keep the basement dry all the time!

Trust Indiana Foundation Service with Your Sump Pump Needs!

Indiana Foundation Service inspector meeting with honeowners

A sump pump is the heart of your basement waterproofing system; this essential piece needs proper attention and care. Look for any issues and promptly contact the basement waterproofing experts at Indiana Foundation Service.

We have more than 30 years of experience with installing and servicing sump pumps throughout Indiana. Homeowners know they can trust our expertise and attention to detail to correctly complete the job. Contact us today to schedule a free inspection and estimate.

Sump Pump FAQs

Regular maintenance includes checking and cleaning your gutters, inspecting your sump pump to ensure it’s functioning properly, and monitoring any cracks in the walls for changes. You can take advantage of Indiana Foundation Service’s annual maintenance programs to ensure your basement waterproofing systems are in top shape.

We recommend adding a battery backup option to your sump pump system, especially if you’ve had problems with significant flooding and power outages. Our batteries ensure your sump pump continues to function during power loss. Contact Indiana Foundation Service for a free inspection to learn which sump pump system is right for your home.

We do not recommend troubleshooting your sump pump system on your own. Sump pump installation can be complex and the units themselves are comprised of delicate components. If there is a problem with your pump, contact Indiana Foundation Service for a free inspection and estimate for repairs.

Related Resources

Holly Richards-Purpura

Holly Richards-Purpura

Content Writer

Holly is a Content Writer for Groundworks who has written and edited web content for the foundation services industry for 10 years. With a background in journalism, her passion for the written word runs deep. Holly lives in Columbus, OH, with her husband. Along with educating homeowners, she also has a big heart for the Big Apple.

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